I am driven to help people *find, flow and flourish—*at work, and in their daily life—so I am all about creating efficient workflows (removing any unnecessary barriers and obstacles) to help people find what they need, get things done, and enjoy the process.
I am also dedicated to creating products that are reliable, scalable and easy to maintain, so I love to create friendly documentation and flexible design systems to support shared vision and the understanding that underpins this.
I'm very well-rounded with broad end-to-end experience spanning the full cycle of research, design, development and testing of information products, interactive applications and intranets across many industries.
I have also worked on many enterprise-level products, alongside cross-functional local and remote teams in agile contexts.
I love to find patterns within complex information and systems to help make them accessible and coherent without being reductive.
I primarily design information products: to help people learn and share information, or to manage and complete tasks, including:
<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/9b51f294-f873-4716-b0f9-827be9687c48/desktop.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/9b51f294-f873-4716-b0f9-827be9687c48/desktop.svg" width="40px" /> Websites, intranets and wikis
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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/fa8af124-8783-441f-aef6-457e12472e5e/mobile-notch.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/fa8af124-8783-441f-aef6-457e12472e5e/mobile-notch.svg" width="40px" /> Web and mobile applications
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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7d5f5563-8bea-4523-8c25-95c61e2e9feb/check.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7d5f5563-8bea-4523-8c25-95c61e2e9feb/check.svg" width="40px" /> Forms and template suites
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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/ec4ecf68-1cbb-4185-9d14-f8ecfb9b1086/book-blank.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/ec4ecf68-1cbb-4185-9d14-f8ecfb9b1086/book-blank.svg" width="40px" /> Design systems and documentation
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User and industry research
Value proposition design
Concept prototypes and market testing
Screen and document design
Information architecture and system flows
Product prototypes—from low to high fidelity, with detailed feature specifications
Branding systems / brand-alignment
Heuristic testing
Testing with users
Validating with stakeholders
Functional testing of built products
Pattern libraries and design systems
Forms and templates
Wikis and knowledge bases
Training
I have a broad range of experience across many contexts including education, healthcare, human resources, information technology, community services, retail, environment and finance.
I have worked on software and applications, websites, ecommerce applications, forms and template design, publication design, presentations, and content management system/wiki set-up.
